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Site Terms & Conditions

Welcome to cilool.com. We provide services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any cilool.com service (e.g. placing an order or writing a customer review), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference.

Restrictions On Use

Material from www.cilool.com and any other website owned, operated, licensed, or controlled by Firsple Ltd. or any of its related, affiliated, or subsidiary companies (together, "Firsple") may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of Firsple.

Definitions

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Jurisdiction

Except as described otherwise, all materials in the Firsple Ltd. site are made available only to provide information about Firsple's. Firsple's operates this site in Hongkong and makes no representation that these materials are appropriate or available for use in other locations. If you use this site from other locations you are responsible for compliance with applicable local laws. 

Payment

All payments are due upon completion of the order. If payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.  We accept credit cards including Visa, Mastercard, we also accept PayPal as a form of payment. 

Complaints

 Any complaints about items or the seller should be submitted to our support team. Please email Cilool team at service@cilool.com. The seller will be in contact.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you agree with these billing terms and conditions.

Company: Firsple Limited

Address(HK):RM1302. 13/F CHEONG K BLDG 84-86 DES VOEUX RD CENTRAL, HK

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